Support
Questions, problems or ideas — we read everything.
Email us and we’ll get back to you, usually within two business days.
It helps to include your iPhone model and the OwedTab version (at the bottom of Settings).
Email supportCommon questions
Does OwedTab see my bank account?
No. There’s no account and no bank login. You add what you’re owed yourself, or scan or share it in with Plus.
Where is my data?
On your iPhone, and in your private iCloud if iCloud is on. We can’t see it. More in the Privacy Policy.
My entries aren’t showing on another iPhone.
Both iPhones need to be signed in to the same Apple Account, with iCloud on for OwedTab (iOS Settings › your name › iCloud). Check OwedTab › Settings › iCloud sync for the current status. A first sync can take a few minutes.
I’m not getting reminders.
Check that notifications are on for OwedTab in iOS Settings › Notifications, and that Remind me is on in OwedTab › Settings. Reminders arrive a few days before money is due, and again if it’s late.
How do I restore OwedTab Plus on a new iPhone?
Open OwedTab › Settings › OwedTab Plus and tap Restore, signed in to the Apple Account you bought it with.
How do I cancel my subscription?
In iOS Settings › your name › Subscriptions › OwedTab. If you cancel during a free trial, you won’t be charged. You keep Plus until the end of the period you’ve paid for.
How do I get a refund for a purchase?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
How do I turn off usage sharing?
OwedTab › Settings › Privacy & data › Share anonymous usage.